Patient registration
Register once. The record follows the patient through every visit, every department, and every bill.
Hospital and laboratory operations
From the moment a patient walks in to the moment the report is signed and the bill is settled. Registration, laboratory, imaging, pharmacy, stores, and accounts all working from the same information.
Runs on your own servers, in your own building.
How a day runs
Each step hands the next one everything it needs. Nobody retypes a name, re-enters an order, or reconciles two systems at the end of the month.
01
The patient is found or created once, with their payer, their history, and their number.
02
Tests and services are requested against the visit, priced as they are added.
03
Specimens are labelled and tracked from the moment they are taken.
04
Worklists reach the bench, and results are captured against the form each test uses.
05
Reference ranges, delta checks, and a second pair of eyes before anything is released.
06
The report is produced, printed, and sent to whoever is waiting for it.
07
Cash, insurance, or account, receipted at the counter and posted to the ledger.
08
Medicines leave against the prescription, and the stock figure moves with them.
What it covers
Each one is useful on its own. Together they mean a question asked at the front desk has the same answer as the one asked in the accounts office.
Register once. The record follows the patient through every visit, every department, and every bill.
Orders, worklists, result entry, and authorisation, with reference ranges by age and sex and delta checks against the last result.
Imaging requests, worklists, and reports, connected to the equipment that produces the images.
Specimen handling, macroscopic and microscopic reporting, and templates the pathologist actually uses.
Donors, donation sessions, crossmatching, and the stock of every product on the shelf.
Triage, consultation, vitals, allergies, diagnosis, prescriptions, immunisation, and clinical scoring.
Dispensing against the prescription, with interaction and allergy warnings before the medicine leaves the counter.
Stock across every branch, with batches, expiry dates, transfers between stores, and stock takes that reconcile.
Requisition to purchase order to goods received, matched against the supplier invoice before anything is paid.
Cash, insurance, and account customers, with receipts printed at the counter as the patient waits.
Ledgers, invoices, payments, statements, and the reports an auditor asks for without a week of preparation.
Roles decide what each person sees. A cashier does not open results, and a technician does not post a journal.
Where the work happens
A result is not a number in a box. It is a specimen with a history, a form with the right fields, a range that depends on who the patient is, and a signature that has to mean something.
Each test carries the fields it needs, the options it allows, and the comments a technician reaches for most.
Reference ranges by age and sex, so a value is flagged against the person in front of you rather than an average.
Delta checks raise a result that has moved further than it should since the patient was last seen.
Composite values are derived from the results they depend on, so the arithmetic is never done twice or differently.
Nothing reaches a patient or a clinician until someone with the authority to release it has done so.
Time from request to release, per test and per department, so a bottleneck is a number rather than a feeling.
Keeping records safe
Three ways in
The full system for the people who run the clinic, shaped by what each of them is allowed to do.
A quick screen for taking payment, printing a receipt, and closing a till at the end of a shift.
For the practices that send you work: place a request, follow its progress, collect the report, settle the account.
Moving across
Patients, staff, stock, suppliers, and the years of records behind them are carried over and checked before anything is switched on. The change is rehearsed against real data first, so the first morning on the new system looks like an ordinary morning.
An hour with your own patient journey, your own price list, and your own reports. No slides.